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Terms & Conditions

Effective date: April 2026 · Last updated: April 14, 2026

Pre-launch notice: El Dorado Ketamine & Wellness is not yet an operating medical clinic. The terms below apply to our website and interest-list forms only. These terms will be updated to include clinical practice policies, financial policies, and patient agreements once the clinic is operational and accepting patients.

Agreement to Terms

By accessing or using the El Dorado Ketamine & Wellness website at eldoradoketamine.com (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use the Site.

These terms apply to all visitors, users, and individuals who submit information through our interest forms.

Description of Services

El Dorado Ketamine & Wellness is a ketamine and Spravato therapy clinic currently in the pre-launch phase, preparing to open in El Dorado County, California. The Site currently serves as an informational resource and interest-gathering tool only.

The Site provides general information about ketamine therapy, Spravato treatment, and the conditions we plan to treat. The Site also offers forms through which prospective patients and referring healthcare providers can express interest in our services.

The Site does not provide medical advice. Nothing on this website constitutes medical advice, diagnosis, or treatment. The information provided is for general informational purposes only and should not be relied upon as a substitute for professional medical advice from a qualified healthcare provider. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

No Doctor-Patient Relationship

Use of this Site, including submission of an interest form, does not establish a doctor-patient relationship between you and El Dorado Ketamine & Wellness, its owners, employees, or affiliates. A doctor-patient relationship is established only after a formal intake process, clinical evaluation, and mutual agreement to proceed with treatment, which are not available through this Site at this time.

Submitting an interest form does not guarantee that you will be accepted as a patient, that treatment will be available to you, or that your insurance will be accepted.

Interest Forms and Information Submission

By submitting information through our interest forms, you represent that:

  • You are at least 18 years of age
  • The information you provide is accurate and truthful to the best of your knowledge
  • You consent to being contacted by El Dorado Ketamine & Wellness via the email address and/or phone number you provide
  • You understand that submitting an interest form does not constitute a request for medical treatment and does not create any obligation on the part of El Dorado Ketamine & Wellness

You may request removal from our interest list at any time by replying "unsubscribe" to any email from us or by contacting us directly.

Communications

By submitting your contact information, you agree to receive email communications from El Dorado Ketamine & Wellness. These communications may include confirmation of your inquiry, periodic updates about our clinic's progress toward opening, and notification when scheduling becomes available.

We will not send unsolicited marketing unrelated to El Dorado Ketamine & Wellness's services. You may opt out of communications at any time by replying "unsubscribe" to any email or by contacting us directly.

If you provide a phone number, you may also receive SMS text messages related to your inquiry or clinic updates. You may opt out of SMS at any time by replying STOP to any message. Message and data rates may apply. See our Privacy Policy for more details.

Mental Health Emergency Disclaimer

If you are experiencing a mental health emergency, please do not use this website to seek help. Instead, take one of the following actions immediately:

  • Call or text 988 (Suicide and Crisis Lifeline), available 24/7
  • Text HOME to 741741 (Crisis Text Line)
  • Call 911 or go to your nearest emergency room

El Dorado Ketamine & Wellness's interest forms are not monitored in real time and should not be used as a means of seeking emergency or urgent medical care.

Intellectual Property

All content on this Site, including text, graphics, logos, images, and design elements, is the property of El Dorado Ketamine & Wellness or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without prior written permission.

Website Availability and Accuracy

We make reasonable efforts to keep the information on this Site current and accurate. However, we do not warrant that the Site will be available at all times or that any information provided is complete, accurate, or up to date. Information about treatment modalities, conditions treated, insurance acceptance, and other clinical details is subject to change without notice as we finalize our clinical operations.

Third-Party Links

The Site may contain links to third-party websites or resources. These links are provided for convenience and informational purposes only. El Dorado Ketamine & Wellness does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party links is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, El Dorado Ketamine & Wellness, its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, including but not limited to reliance on any information provided on the Site.

This limitation applies regardless of the legal theory on which the claim is based, including negligence, breach of contract, or other legal theories, even if El Dorado Ketamine & Wellness has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless El Dorado Ketamine & Wellness, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from your use of the Site, your violation of these terms, or your violation of any rights of another person or entity.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the Site shall be resolved exclusively in the state or federal courts located in El Dorado County, California.

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Changes to These Terms

El Dorado Ketamine & Wellness reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised terms.

Future Clinical Policies

Once El Dorado Ketamine & Wellness begins clinical operations, these terms will be supplemented with additional policies including:

  • Appointment and scheduling policies: arrival requirements, cancellation and no-show policies, and rescheduling procedures
  • Financial policies: insurance billing, co-payment requirements, self-pay rates, payment methods, and payment plan options
  • Clinical practice policies: initial evaluation procedures, treatment protocols, medication policies, referral requirements, confidentiality and HIPAA practices, and minor consent requirements
  • Insurance policies: accepted carriers, pre-authorization requirements, non-covered services, and patient financial responsibility

These supplemental policies will be published on this page before the clinic begins accepting patients.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

El Dorado Ketamine & Wellness
El Dorado County, California
Email: [email protected]
Web: eldoradoketamine.com

El Dorado Ketamine & Wellness
eldoradoketamine.com · El Dorado County, California · Opening 2026